Finding your booking
Open Find Booking, enter your booking reference plus the email or phone the business has on file, and we'll send you a one-time code. Codes expire after 10 minutes and after 5 wrong attempts.
OpenConfirmPH · Help
Support
Browse common topics. If you can't find what you need, see the FAQ or reach out via Contact.
Requesting booking confirmation
If you booked over Messenger, WhatsApp, or phone, ask the business to confirm via ConfirmPH. They get your request, match it against their records, and respond.
OpenConfirming a booking
Click the confirmation link sent to you by the business, review the dates and price, then choose Confirm or Request a Change. You can also use the link to view the booking later.
Reporting wrong booking details
On the confirmation page, choose Request a Change. Add a short note explaining what's wrong. The business is notified and can update the booking.
Understanding incident warnings
If a vehicle is damaged, in maintenance, or late, your booking might be flagged as Action Needed, At Risk, or Watch Only. Read the warning and contact the business.
Business onboarding
Register a free business account. Add your vehicles. Create your first booking. The customer receives a confirmation link. That's the loop.
Billing and trial
New businesses get 30 days free. After that, pick a plan. Cancel any time. Add-ons stack on top of plan capacity.
Employee permissions
Owners can add staff with limited permissions: bookings, vehicles, incidents, reminders, reports, settings, verification requests, employees.
Provider readiness
The Billing page shows which external providers (email, payments, SMS) are currently mocked and which are live, so you always know what the system is actually doing.