Why ConfirmPH exists
The problem is usually not getting the customer. It is keeping the rental organized after they message you.
A customer messages Facebook. One staff member replies. The booking lands in a notebook or a sheet. A payment or security-deposit screenshot goes to another phone. The vehicle's information is somewhere else. The owner has to ask what's happening. Eventually, one detail gets missed.
The problem is not necessarily careless staff: different people may simply be working from different information. ConfirmPH gives the rental one shared record.
