Policies
Policies
A deposit of 50% is required upon booking confirmation. Full payment is due upon vehicle pickup.
Test cancellation policy - 24 hours notice required.
Late returns may be charged per hour or per extra day. Please contact us if you'll be late. Please edit this to match your actual business rules.
Return the vehicle with the same fuel level as pickup. Otherwise refuelling fees may apply. Please edit this to match your actual business rules.
Any damage during the rental is the renter's responsibility unless caused by a mechanical fault. Please edit this to match your actual business rules.
Excessive cleaning (mud, smoke, spills) may incur an additional cleaning fee. Please edit this to match your actual business rules.
Extensions are subject to availability — please ask before your original return time. Please edit this to match your actual business rules.
Pickup is at our base. Delivery to nearby locations may be available for a fee. Please edit this to match your actual business rules.
Inter-island or mountain trips may require prior approval. Please ask before booking. Please edit this to match your actual business rules.
Refunds (deposit or otherwise) are processed within 7 working days after the return inspection. Please edit this to match your actual business rules.
Policies are set by the business. ConfirmPH provides tools to display and organize them but the business remains responsible for their own terms. Damage found at return is assessed under those terms and the available evidence: it does not by itself establish who is responsible or how much is owed, and acknowledging that damage exists is not agreeing to a claimed amount.
ConfirmPH provides tools to help businesses display and organize policies. The rental business remains responsible for its own terms, policies, and legal compliance.